Internet Explorer 8
I am unable to stay logged into the List-Alert website. What should I do?
The privacy setting for Internet Explorer 8 have probably been set to block the cookie we use to authenticate that you are a subscriber. To solve this issue you need to adjust the privacy setting in Internet Explorer.
Please check your Internet Explorer 8 security settings to determine if the following instructions solve the problem. If not then please email us as it is possible that the cookie is being blocked by security software like Norton AntiVirus 2010.
These notes assume you are using Internet Explorer 8. If you are using another browser then the same principles apply. If you need instructions on how to adjust the security settings for other browsers than please send us an email stating the operating system and browser that you are using.
You can adjust the privacy settings of Internet Explorer 8 as follows:
1. Open Internet Explorer 2. Select Tools 3. Select Internet Options 4. Select Privacy (from the top menu of the Internet Options box) 5. You should see that the security is set at Block All Cookies. 6. If the security is set to Block All Cookies you will need to reduce the security to High by sliding the security bar downwards. 7. Once you have adjusted the setting press Apply at the bottom right of the menu box.
Please try and login to List-Alert.
List-Alert will never allow you to login if the security is set to Block All Cookies.
You should now be able to login to the List-Alert website.
If you still have problems please email us with the following information:
1. Operating system e.g. Windows 7 2. Browser used e.g. Internet Explorer 8 3. Secuirty software used (if any) e.g. Norton AntiVirus 2010.
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